Privacy Policy

1. Introduction

TRILIONX GROUP and its affiliated entities ("we", "us", "our") respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit trilionxgroup.com or use our services, in accordance with applicable Indian laws including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

2. Information We Collect

We may collect personal information including your name, email address, phone number, company name, division of interest, and any information you voluntarily provide through contact forms, loan applications, shipment tracking, or service inquiries.

3. How We Use Your Information

• To respond to inquiries and provide requested services
• To process loan applications and logistics requests
• To send service-related communications
• To improve our website and user experience
• To comply with legal and regulatory obligations

4. Cookies & Tracking

We use cookies and similar technologies to analyse website traffic and enhance functionality. You may disable cookies through your browser settings, though some features may not function properly.

5. Third-Party Sharing

We do not sell your personal data. We may share information with trusted service providers, banking partners (for CAPSOL loan services), logistics partners, and government authorities when required by law.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Grievance Officer

In accordance with Indian law, you may contact our Grievance Officer for any privacy-related concerns:

Email: privacy@trilionxgroup.com
Address: #J701, Giridhari Executive Park, Peeram Cheruvu, Gandipet, Hyderabad 500091, Telangana, India

8. Jurisdiction

This Privacy Policy is governed by the laws of India. Courts in Hyderabad, Telangana shall have exclusive jurisdiction over any disputes arising hereunder.